| To serve the business of finance with loyalty, and to cooperate with
the finance industry, its executives, collections managers and representatives,
in the proper handling of assignments.
To conduct ourselves as to command respect and confidence.
To promote by an unvarying attitude of fairness, by competence, by
integrity, and by a proper respect for the persons with whom we have dealings,
good will toward business and finance.
To approach investigations and adjustments with an
unprejudiced and open mind.
To make truthful and unbiased reports of facts, as we find them.
To resist influences tending to produce improper alliances, and to
serve our clients fearlessly.
To render equitable bills, and to strive for economy in expense.
To refrain from improper solicitation.
To render the highest quality of service.
To work in harmony with one another and with our clients so as to foster
cordial relationships among ourselves and with the finance fraternity.
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